Terms and Conditions

Ja'Dore has several layers. We offer sneakers, consignment items as well as brand new items!

We do not offer refunds; 100% of the proceeds go towards Our Children's Story, Inc., a 501c3 organization that assists families within the special needs community.  

If there is a discrepancy, we will do our best to solve the issue. 

If you are ordering sneakers, please keep in mind, sneakers are custom-made to order! Please make sure of what you're ordering. Read everything before submitting an order.  If you need to correct the order, you have 24hrs from the time you placed your order to request the necessary corrections before the orders go in for production!

Orders are placed on Tuesdays and Sundays after 5 pm.  (Keep in mind we are a small business as well as special needs parents, we will fill them as fast as we can)

Sneakers take 14-30days to create and ship. We will notify you with a tracking number once torder ships to the address provided!

Our custom apparel items take 14days to create and ship. These are made with love; there are literally hands in every process of creating your Ja'Dore items. Custom items are shipped with signature confirmation to ensure delivery of your items. 

Due to COVID, shipping times can vary; please allow 30days to receive your order before raising a concern.  We have no control over the US  mailing system. If your order becomes lost, we will replace the order after a claim has been submitted! 

Orders are shipped with a signature confirmation request! We will use the name on the order for the signature request. Due to the expensive nature of the shoes, we want to make sure they are delivered directly to you with no discrepancies!

If you enter the incorrect address on order, we will not replace the order. You will be responsible for any typos during the order placement. Please read over everything. If you find after you've purchased your items that there is a discrepancy, please email us immediately at JaDoreAwarenessApparel@gmail.com within 24hrs of placing the order. We will gladly make corrections before placing your order!

Due to the nature of this line, we do not offer discounts on orders. The Limited Edition Items aim to help support Our Children's Story, Inc. and raise awareness of Cerebral Palsy, Epilepsy, Autism, Breast Cancer, Down Syndrom, Sickle Cell as well as causes such as Domestic Violence and Suicide Awareness. Once the limited-edition items are remove, THATS IT! they are gone. We will create a new look to bring awareness to the causes we support.

 If you are interested in placing items in your store, please send us an email to JaDoreAwarenessApparel@gmail.com, and someone will gladly assist!

When you receive your order, please take a picture, post it on social media, tag @JaDoreAwarenessApparel, and @OurChildrensStoryinc we will reshare and shout you out on our Instagram Page!

When you order a consignment item, please allow 7-10 business days for shipping. We have all consignment items cleaned then packaged for shipping. We will place a delivery confirmation on each package to ensure your package reaches the proper destination.

We hope you enjoy the  Ja'Dore experience! Welcome to our family